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Your workforce is your most valuable resource – supervision plays a key role in supporting your workforce to deliver high-quality care and support.

Supervision is a process that involves a manager meeting regularly and interacting with staff to review their work and provide support.

It may include reviewing their workload, setting the expected standards, monitoring and reviewing performance, identifying learning and development opportunities and keeping them informed with wider organisational news.

Usually carried out by one person with related knowledge and skills, who takes responsibility and accountability for supporting the wellbeing and performance of the person being supervised.


Effective supervision

Effective supervision supports good working relationships, helps you to address any issues and celebrate achievements. It provides the opportunity to discuss learning and development – and, if you’re a regulated provider, the Care Quality Commission (CQC) expects you to offer staff regular supervisions to ensure that they’re competent and confident to do their role. Below we have various bite-size resources and guides to help you. 


PDF - 3.4mb

Our guide will help you to plan and deliver effective supervisions. It includes the supervision functions and why it’s important and attributes of a successful supervisor, how to develop supervisors and practical tips and recommendations to help you to plan and deliver supervision sessions.


Effective Supervision workbook edition: this new workbook includes additional activities, checklists, reflection points and templates to help you to put your learning into practice in the context of your role, your team, your organisation and the people that you support. If you are supervising for the first time, looking to develop new supervisors or wish to check how your supervision compares with other good practice this resource will be invaluable. You can buy this workbook in our .


Webinar: Effective supervision: Developing supervision skills to support your staff


Duration 33 mins