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The Code of conduct sets the standard expected of all adult social care workers and healthcare support workers in England.

Outlinging the behaviours and attitudes that people who need care and support should rightly expect.

It’s commonly used alongside the Care Certificate. It describes how a support worker should behave and the Care Certificate describes the minimum things they must know and be able to do.

The Code of Conduct ensures you can be sure of the standards your worker is expected to meet, check that your worker can fulfil the requirements of their role, behave correctly and do the right thing at all times and identify areas for continuing professional development.

The Code of Conduct is voluntary but is seen as a sign of good practice. It replaces the codes of practice previously developed by General Social Care Council (GSCC).

PDF - 409Kb

Describing the standards of conduct, behaviour and attitude that the public and people who use health and care services should expect. You could use the code to inform objective setting, personal development reviews, investigation and complaints procedures.

PDF - 242Kb

This employer guide relates to the code of conduct for healthcare support workers and adult social care workers in England. 

PDF - 238Kb

This user guide relates to the Code of Conduct for Healthcare Support Workers and Adult Social Care Workers in England. 

PDF - 221Kb

A code of conduct is in place for Healthcare Support Workers and Adult Social Care Workers in England.


Code of Conduct - audio

Duration 25 mins 49 secs