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Ƶ and The National Care Forum have refreshed their successful digital leadership programme designed specifically for registered managers working in social care.

The four day programme, delivered virtually, has been developed to build confidence and ability to identify and embed digital technology in the delivery of care and support.

on the next cohort, starting on Thursday 19 September 2024.

The Digital Leadership programme is a national development between Ƶ and The National Care Forum for both new and experienced managers of adult social care services.

The learning programme will support managers to have the underpinning skills, knowledge and models of digital leadership that can be practically applied when implementing technology in a care service and promote best practice.

It will improve confidence in identifying how digital technology supports the delivery of quality care and will enable managers to identify technology in the market, understand the barriers to technology adoption and how an organisation may choose to address them. 

The programme includes an emphasis on reflection, helping individuals to learn from their day-to-day experiences and think about how they can do things differently or get better at recognising what they do well.


Programme content

  • The digital basics – Equipping the essential knowledge for understanding digital technologies in care, providing the foundation of knowledge for the modules that follow.
  • Leadership and transformational change – A good leader must possess strong change management skills. This module considers change management with a digital lens, developing an understanding of leadership styles and influence, methodologies for procuring technology, developing and aligning digital strategy and ‘baking in’ feedback into the process.
  • Co-production – Designing and developing with people in receipt of care, identifying their needs and expectations provides better defined, safe and ethical solutions.
  • Using data to create change – An effective digital leader can use data and feedback to lead decisions, defining what data technology needs to collect and analyse will provide opportunities to improve, influence and inform innovation.


Hear from other managers 

This training has supported me to sort of facilitate our vision. We want all our staff to have access to the organisation through an individual email system where we can communicate to people straight away, where they have our policies and procedures at the tip of their fingertips.

Registered manager


There was really great interaction amongst all of us. You get to interact with different people in the whole group, not only the same person. We can really communicate with others, sharing ideas and find out how others are doing.

Registered manager


Programme delivery

The programme is delivered virtually. It’s interactive and includes a variety of group and individual activities.

Participants need to attend each workshop and be able to spend time developing an action plan and creating a presentation which will be delivered during the final workshop of the programme.

Due to the interactivity and inclusivity of the programme, participants are required to have access to a PC or laptop with a working camera, speakers and microphone. 

Full attendance by the registered participant* at the four online workshops is a mandatory requirement of the programme. Participants will only be able to receive a certificate of completion if they have fully participated in all four workshops.


The programme workshops

Workshop 1
The digital basics - Thursday 19 September 2024, 10:00 - 15:00

Workshop 2
Systems knowledge and governance - Thursday 26 September 2024, 10:00 - 13:00

Workshop 3
Being a digital leader - Thursday 3 October 2024, 10:00 - 13:00

Workshop 4
Critical thinking and action planning - Thursday 10 October 2024, 10:00 - 15:00


The facilitators

The facilitators of the programme have been selected by the National Care Forum for their extensive adult social care experience and digital expertise, gained from co-produced digital transformation within the sector in varied settings. The National Care Forum is the leading voice for over 165 not-for-profit adult social care providers and work closely with colleagues across the sector.   



The cost is £575 +VAT per person

Payment can be made by invoice or credit card. Payment in full is required ahead of the programme starting.

A valid and authorised Purchase Order (PO) number is required at registration.

Eligible adult social care employers in England will soon be able to claim reimbursement for training costs for qualifying staff through the new .



You can now yourself and/or others on the programme.register through our . 

Registration will close at 17:00 on Monday 9 September 2024.


Get in touch

The digital leadership programme can be commissioned by trusts, partnerships, organisations, local authorities or other commissioning groups. Please email businessdevelopment@skillsforcare.org.uk to ask for details.