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Discover real-life insights on delegated healthcare activities in adult social care. Explore case studies, videos, and best practices to support safe and effective delegation.

Understanding how delegated healthcare activities work in practice can be invaluable for leaders and managers in adult social care. On this page, you'll find real-life insights from those who have successfully implemented delegation in their services.

Explore case studies, videos, and best practice examples to learn how others have navigated challenges, improved outcomes, and supported their workforce. Whether you're new to delegation or looking to refine your approach, these shared experiences can help you build confidence and ensure safe, effective care.

 

Blog: Delegated healthcare: the journey continues

Read a joint blog from Professor Oonagh Smyth, CEO ÁÕÀÅÊÓƵ and Deborah Sturdy, Chief Nurse Adult Social Care in the Department of Health and Social Care. They reflect on the continued importance of delegated healthcare activities and tell us about changes made to the guiding principles following an evaluation into how they are being used.

 


 

Registered manager webinar: Delegated healthcare activities

Watch our webinar for social care managers for an introduction to the voluntary guiding principles for delegated healthcare activities and supporting resources. You'll find out from ÁÕÀÅÊÓƵ and those using the principles about practical ways for you to apply them within your service.

Duration 57 mins 36 secs

 

Rob Moriarty shares his personal journey and insights on the delegation of healthcare activities to the personal assistants he employs, highlighting the benefits, challenges, and key considerations in ensuring safe and effective care.

Duration 4 mins 56 secs

 

Hear from some of the people involved in the Tameside Blended Roles project and their approach to closer collaboration between care providers and the local neighbourhood teams.

Duration 10 mins 46secs

 

St Martin’s Care in Northumberland are working together with the North East Ambulance Service and Ageing Well to train care workers in the use of the lifting cushions to improve non-injured fall outcomes. Hear their story so far. 

Duration 5 mins 35 secs

 

Lincolnshire Care Association and Lincolnshire ICB have been working together to develop safe operating procedures for a telehealth monitoring kit, a digital solution to improve outcomes for those accessing care and support in residential homes. Here’s their story filmed in Ashdene Care ÁÕÀÅÊÓƵ, Sleaford. 

Melanie Weatherley MBE, Chair of Lincolnshire Care Association, has also  sharing her experience.

Duration 6 mins 6 secs

 

Watch this video to hear from Dr. Suzanne Glover who receives direct payments to manage her own care. She shares her experiences of delegated healthcare activities, including first response chest physio and speech and language therapy.

Duration 4 mins 44 secs

 


 

Leeds system approach to support delegated healthcare

Learn about a system wide approach to support delegated healthcare activities. This webinar and video case studies from Leeds City Council describe their health and wellbeing pilot project. 

Duration 55 mins

Duration 5 mins

Duration 3 min

Duration 5 min

 

PDF - 202Kb

Sirona care and health CIC is a not-for-profit social enterprise commissioned by the NHS and local authorities. In this case study the tell us about their insulin delegation pilot.

PDF - 196Kb

Vitality ÁÕÀÅÊÓƵ Health offer home care in the Sevenoaks and Gravesham area of Kent. Here they share their experiences of upskilling staff around delegated healthcare acitivites to meet changing care needs.

 


 

 

Delegated healthcare activities from the perspective of individual employers and PAs

Watch our series of videos that demonstrate how delegated healthcare activities can be implemented safely and effectively by individual employers and the personal assistants that they employ. The videos are split across the four guiding principles for delegated healthcare activities, showing best practice and advice in each area.

Duration 4 min

Duration 4min

Duration 4 min

Duration 4 min