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Championing registered managers

This March, we’re shining our spotlight on registered managers. We’ll be championing the crucial role and highlighting the support we have available for you in your role as a registered manager.

Registered managers are at the heart of their organisations. In 2022/23 there were around 25,000 registered managers in post. You play a vital role in ensuring the highest quality of care for people drawing on support and in supporting your team to be happy and effective in their roles. 

We know from our data that services with a stable registered manager in place have higher Care Quality Commission (CQC) scores. Our data also finds that turnover rates across an organisation are lower when an experienced registered manager is in post. 

This campaign will celebrate and recognise the important role of registered managers, signpost to the wide range of resources we have available and provide further information and insights on specific topics of interest to you right now. This includes how to prepare for changes to CQC inspection, as we know that managers are looking for support with the new Single Assessment Framework. 

We’ll also be looking at the importance of managing change and succession planning, as with 32% of registered managers reaching retirement age in the next 15 years, succession planning is key to ensuring that services continue to provide well-led, consistent quality care. 

Don't miss a thing

Stay updated with our #ChampioningRMs campaign by keeping an eye on this page and following us on , , , as well as our regular newsletters and communications.

We’ll be sharing blogs and articles including real-life case studies, as well as signposting to further resources, and other support.



Connect with other managers 

Our networks are a place for managers to come together in their local area. They offer a safe space to connect with peers, support each other’s challenges and share skills and best practice. At each network, managers hear from a range of guest speakers including local CQC inspection teams and commissioners. Our networks are chaired and led by registered managers and new attendees are always welcome.  

Find your local network 

We also have a Facebook group open to all registered managers and frontline managers in similar roles to connect and share advice, experiences and guidance. 



Join our growing community   

Through membership, we support registered managers to develop best practice and knowledge, keep up-to-date with sector developments and strengthen the recognition and profile of your role. For £35 per year, you can become a member of our growing community and gain access to exclusive resources to support your role and your service, including a printed copy of our ‘Social care manager’s handbook’. 

Learn more about membership and sign up 


Watch our webinars  

Our webinars cover a range of topics to support managers and their services. You can join live or watch a recording whenever is convenient for you. They are 30-60 minutes long and are supported with bite size resources and additional information. Current topic areas include managing a service, managing people, recruitment and retention, wellbeing and digital, data and technology. 

Watch recorded webinars and sign up for upcoming webinars 


Listen and learn

‘The care exchange’ is our podcast series that celebrates the role of managers in social care. The episodes are hosted by Ƶ locality managers and cover a variety of topics. Listen to real conversations with social care managers from across the sector and hear about their experiences and challenges and pick up ideas to support you in your own role. 

Listen to more episodes of the care exchange  


Support meeting CQC requirements 

We know that CQC inspection changes are a key area registered managers are currently looking for more support with. Our Good and Outstanding (GO) range draws on practical examples from CQC reports and regulated providers, to share best practice, help you prepare for inspection and improve your service. 

See the resources 


The CQC new Single Assessment Framework sees the biggest changes to inspection in almost a decade. We’ve produced an updated edition of the Good and Outstanding care guide to support with this change, shining a spotlight on the 34 new quality statements and tangible ways to achieve them. This guide is exclusively available to registered manager members.  

Learn more about the framework  


Blogs and articles